mfernandez

Fixed it. Thanks.

Makes sense, which part, I use SignCut Pro...?

That's 19" in width I know, cable management has been put on the back burner until I get organized. Its bad enough our offices are under construction and I get shoved into a small corner of the building. But anyways...

We just received our 24" ZenCut Black and I'm absolutely satisfied with the cutter! My only issue is I cant seem to print beyond 475mm (19in.). We really love this machine and I cant seem to print needed signage that does not exactly fit within the 475mm restrictions along with wasted space that can be fully utilized. Currently I have the cutter connected through USB, Windows 7 (Dell Optiplex 790), using SignCut and Illustrator CS4 (EPS format). What am I doing wrong? Is there a setting I have overlooked? Aside from this I'm thinking about purchasing a longer USB cable (8ft or less) than the one supplied. Will this cause issues?