versus

I just wanted support for a cutter that I purchased. I didn't realize that their was a name patrol.

Ken - I don't want to do a gotomeeting or webcast scenario. I would prefer to be sent the proper driver and walked through over the phone. I have left a message on your support line with my phone number. Do you think this is a driver issue? Or do you think I'm installing it improperly?

I recieved in a Copam 2500 and cannot get it to communicate with my computer/sign blazer software. I am using the serial/usb converter because my laptop only has USB ports. A driver wasn't present on my mini disc, so I contacted tech support and they emailed me another driver (USBSER34) which doesn't seem to work. When I follow the instruction on the paperwork included all i get is an errror after right clicking on the COM3 port that the USB 2.0 device installs to. Does anyone have a clue as to what is happening? Windows recommended that I get an updated driver. So what I need is the accurate driver for the USB to Serial using Windows XP with the Copam 2500 and Sign Blazer.