I seem to be having about the same problem as others with SB. I have a Refine MH 721 and have been trying to use Elements. I have a Acer laptop with Vista OS. I am using the USB cord that came with the plotter and downloaded the USB drivers off the support section of the site. In my device manager, it shows that it is connected to COM30 but in SB, there is no selection in the cutter menu for com30. I tried using another program, signit, and it sent a test image and it cut that but that was it since it needs inkscape to help it work. I like the layout of Sign Blazer and would rather get it to work but when I try to send something to cut, I get a error message like others have got. Anyone have any ideas?? Thanks, Kris
How to check and set communication settings for USB com ports
in SignBlazer
Posted
I seem to be having about the same problem as others with SB. I have a Refine MH 721 and have been trying to use Elements. I have a Acer laptop with Vista OS. I am using the USB cord that came with the plotter and downloaded the USB drivers off the support section of the site. In my device manager, it shows that it is connected to COM30 but in SB, there is no selection in the cutter menu for com30. I tried using another program, signit, and it sent a test image and it cut that but that was it since it needs inkscape to help it work. I like the layout of Sign Blazer and would rather get it to work but when I try to send something to cut, I get a error message like others have got. Anyone have any ideas?? Thanks, Kris