Super Dave

The files I'm using are 1 color and I've tried many files. Now it just doesn't cut the entire file. These are SVG files I've used for years with the Cameo 3, Cameo 4 Plus, & Cameo 4 Pro with no problems at all. I'll be calling US Cutter tomorrow but have a feeling ill end up speaking to someone at Graphtec America before I get a resolution.

I recently upgraded from a Cameo 4 Pro to the Graphtec CE7000-60. I got everything set up, my test cuts are good, it's not going through the backing paper on the vinyl and just leaving a little etching on it. I noticed that when I send my file to the plotter from Graphtec Studio 2 the plotter cuts and then it comes back and goes over the same cuts again, then again, and again. Last time I cut a file it went over the same cuts so much it went through the backing paper. It also doesn't cut the entire file. So I thought maybe it was the file and wanted to make sure it didn't have any double lines, so I created the design again in Graphtec Studio 2, again, it cut some of the file, but not all of it and then it stopped and it was ready for another job. Am I missing something? I've been through the plotter manual and the Graphtec Studio 2 manual, but I can't find anything on this. I love how fast and quiet this cutter is, but I need to be able to crank out my vinyl graphics and right now I still have to use my Cameo. Help!