Hello,
New to the US Cutter world. Had Mimaki's in the past.
I purchased a used Titan 3 28" cutter from a friend. He was unable to find the manual and software PSN so I had to purchase new VinylMaster Cut v5. I haven't been able to get it to communicate with the cutter. The Titan machine does make a test cut from the keypad on the Titan, but nothing from the VinylMaster software. Called tech support and they walked me through troubleshooting steps and determined my I/O board is bad. In Device Managers, under Ports, the USB Serial (COM3) does show up.
Is this a common problem? I ordered the I/O board from US Cutter. Any tricks to installing it?
Thanks,
Nick
Signs by Nick
Denver
