BillBled

Thank you!

Ok thanks - let me get in touch with the operator and get it reset. Will test after that.

This is a picture of the blade depth. How does this compare to what you all are using?

Thank you!

Just curious - the laptop that is running our plotter doesn't have a serial port on it - are you on a computer that actually has a native serial port, or are you using a USB to RS232 converter?

This is one of the files that has messed up - It's the one pictured for "DIV 7" (i.e.: Division 7) DIV NUMBERS.vDoc

It's on a USB cable. I think it does have a serial connection, but will need to verify. That gets in to I.T. stuff at the State which can be difficult - but we will check. I think sharing the file may be OK - it's just truck and division numbers - but again - will have to check. Thanks for your reply and info.

Hey MZ Skeeter - thanks so much for the detailed explanation - I will have them check the blade depth per your instructions!

OK thanks! I'll let them know and we'll try that.

hi all, I just heard back from the operator, and he said he does pre-pull slack off the roll before printing, so that the cutter is not pulling against any tension from the roll. Also, he said the tensioning rollers were directly over the gripper rollers already. Does anyone have any additional ideas? thanks, Bill

Hi everyone, Sorry to be out of the loop - multiple fires (so to speak). I'm back on the cutter, and the operator sent me these photos of his setup to share. I think the "no slack" idea may possibly have some merit and will get him to pre-pull the amount of vinyl off of the roll before the cuts and see if there's an improvement. Here is what his setup looks like - again - sorry for being out of the loop. I will do better at keeping up. -Bill

Hi, Thanks very much for the reply - I'm asking for a co-worker - so I'll get with them tomorrow and ask him your questions. Sounds like all good points. I do think he is pulling from the roll while cutting. The pinch roller issue is interesting and I"ll have to check. Thanks again for the suggestions! -Bill

Hi, I'm on a US Cutter Laserpoint 3 (53") running VinylMaster Cut v4.3 - I'm with the NC DOT and we primarily use it to cut truck numbers. Sometimes it works fine, but intermittently - and I haven't been able to detect a frequency or pattern, it cuts so the letters and numbers overlap each other, commas print higher than they should, etc. I've attached some JPG examples. Does anyone have any ideas as to why this happens? Thanks for any advice. Bill Bledsoe NC DOT - Div 9