LMorgan

thank you.I was afraid of that. But never thought about it before I sold and deactivated the SCAL program

I have been able to copy the files over to VM but as soon as I try to open them the SCAL comes up and tells me I need to activate the license. I no longer have the license as I sold it with the SC cutter. What next?

I had an SC with SCAL4 on it and sold it. Bought a new SC2 with VM cut. I can not for the life of me figure out if the CUT software is capable ot importing the files I already had done on SCAL. I can click on import and highlight the file on my saved projects but nothing happens. I can try and drag and drop onto a new page and it looks like it will drop it but nothing shows up. I just spend 2 hours yesterday on the phone with the VM customer support getting my WIN10 to allow the software to install, He had to go thru a lot of steps to create new files and find why it was not allowing it to happen. WAY WAY out of what I could understand. I don't want to spend 2 more hours on the phone only to be told I need a higher level of the VM software. I did look on the VM website and when it comes to import/export on their list of what the different levels will do it was not exactly straighforward. Did try finding my exact question on this forum but so far nothing recent that I could find. So could one of you experts please tell me if the software is the issue? I have watched their videos and used the online manual to try and find out and so far I am batting zero