Stephen H.

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Posts posted by Stephen H.

  1. Posted

    Help needed, I have watched the videos on doing contour cutting and not sure how you do it as I am using CorelDraw 2020

    and the other issue is the videos using Graphtec Studio Pro are old versions that don't cover the latest version so long on how to do it. 

    I am working with an image that is a SVG and am going to be printing it out and want to cut it to make stickers. 

    Thanks in advance, I called US Cutter and was just told to call Graphtec for help. 

  2. Posted

    On 10/9/2020 at 11:22 AM, PM-Performance said:

    I believe I showed this already on one of my Prismcut videos. 

    It is just using common mechanics really. put the rollers on and see which one is binding. 

    If the outmost roller, put the roller in the next slots and just bend the ends in or out just a smidge and retry the roller until its right. You want the roller in the next slot to avoid bending the entire bracket and throwing the rear one out

    If the innermost roller, take both out and bend the entire bracket in or out a smidge and retry until it rolls fine. 

     

    I will agree that support is honestly completely useless. Once I finally got someone in support to call me, he seemed to know absolutely nothing and guessed all basic level things. If I had known the support was this poor from US Cutter, I would have bought elsewhere. Their lifetime support if bought from them appealed to me, but now I see how their support is, it is weak!

    They can only use covid as a crutch for so much. 

    Dont even get me started on Vinylmaster support. 

    I told them if it wasn't for your videos I wouldn't have bought the cutter. Your videos were good and well put together. I went to their site to find out how to set the Prismcut to cut Oracal 651 and couldn't find any information at all. Asking around to others around that I know and online gave me responses over and over about just do test cuts, or never heard of that cutter so I don't know what to tell you. Nice cutter, but can't get help from anywhere when you need it. I tend to end up working with it outside of their normal hours of operation, so no help when you need it the most.

  3. Posted

    On 9/26/2020 at 10:45 AM, PM-Performance said:

    Congrats on your purchase. 

    Yea you need to bend those roller ears a little so they roll properly. Other than that, the stand is pretty sturdy, but IMHO should have been a cheaper option for what it is. 

     

    Can you give a video on instructing how to do that. I called support and they were not helpful. 

  5. Posted

    Hi,

    I got my cutter today the P28 and I followed the directions and setup the software which was a breeze, I was using Vinyl Master 4.2 Pro.

    I put the machine on my work table to test it before assembling the stand. I followed advice I had heard about setting the Roland blade and just left a little out just enough to feel it.

    My first test cut of the word Hi was great, it weeded perfect and didn't cut through at all. I was really worried as I have only ever used the Cameo Auto Blade.

    I assembled the stand and as someone else pointed out the arms that hold the rollers there is a issue that prevents the roller from rolling freely. The metal was nice and not flimsy as I thought it might be since so many items no days are poorly manufactured. It was actually thicker than the metal shelves I bought last week.

    Haven't had a chance to get to cut anything else but the first test was great.

    • Like 1

  6. Posted

    6 minutes ago, Dakotagrafx said:

    I am not sure what a ruler on a plotter would be used for after 12 years of use.  While I don’t know about the prism cut the graphtec use a fan to pull down the vinyl and no need for additional pinch rollers 

    Thank you for sharing that as it does help calm my nerves about if I made the right choice. I guess it is just fear of the unknown. I have only used the Cameo and Cricut and so that was one other reason I found those videos interesting as it seemed like we were on the same path.

     

    3 hours ago, MZ SKEETER said:

    So are you having problems?  If so, please explain. 

    Most new buyers see instructions for setting the blade depth with the thickness of a credit card or post it notes.  This is just plain wrong. The myth just keeps on going.  Set your blade like this. Set your blade depth correctly and start running your cutter slow, until you learn it. 

    This is correct way to set your blade depth.

    To start with, you should set your blade depth correctly, by taking the blade holder out of the machine, and in your hand, firmly cut across a piece of scrap vinyl, you will be cutting. You should only be cutting the vinyl and barely a mark on wax paper backing, Adjust blade to get there, Then put the blade holder back in machine, and use the force of the machine to get there, same results, only cutting the vinyl and barely a mark in wax paper backing. You should just barely see and feel your blade tip out of the blade holder.

    Thank you as well for the input. I am going to miss the auto blade from the Cameo for the fact it adjusts the blade for you. As I recall someone said in one video about adjust a blade that you should barely be able to feel the blade poking out is that correct?

  8. Posted

    1 hour ago, haumana said:

    If you are having issues with your Prism Cut, I encourage you to start a new threat and title it appropriately. That way it will be easier for other members to track and assist.

    Machine arrives tomorrow and as I said if it were not for the videos from PM-Performance I wouldn't have bought it. There just isn't enough videos and information out there about this machine. One thing I was surprised to find out reading this is that the Graphtec doesn't have a ruler either, or as many pinch rollers. As someone mentioned I don't know how many of these have been sold and for how long, so hard to judge if it will be a reliable product and performance. Great price though.

    • Like 1

  9. Posted

    To be honest if it was not for watching PM-Performance and his videos I wouldn't have bought this machine, I would have bought the Titan 3 and I am still up in the air about whether to go with the Titan 3, just don't want to end up with a machine that isn't as good as the Titan 3 from what I have read. Certainly don't have money to burn on a machine that might eat the vinyl up from what I am reading. 

    • Like 1