Titan 3 cutter not detecting image

[Titan 3 cutter not detecting image]

25 minutes ago, MZ SKEETER said:

why are you cutting paper?  Unless you have the paper on a carrier mat, you will be cutting into the teflon cutting strip, making gouges and scratches. You don't want to be doing that. 

Im talking about the vinyl cutter cutting the vinyl

[Titan 3 cutter not detecting image]

22 minutes ago, MZ SKEETER said:

Where are you putting the paper?  It needs to be loaded on the far right pinch rollers. Have you read the suggestions posted above?  

ya that was the issues the 12x12 paper was not reach enough rollers to be able to move properly.I was able center it enough so it cutting now. Thanks everyone for your input to narrow now the issue. 

[Titan 3 cutter not detecting image]

im getting scratch mark on the paper. i have a 68 in cutter but im using 12x12 paper so for some reason the rollers are not moving the paper

[Titan 3 cutter not detecting image]

The cutter will run for a few seconds and quit. The cutter is new and using vinylmaster with usb. All i have are cut marks were the blade had cut into it. I have only been able twice to get to get an image.The software is running on default settings