CopamUser2010

HA! Touche. I'll be putting in a ticket very soon. This is terrible luck.

OK Well now that I received the roll of vinyl in the mail to test your advice the Copam will not turn on. I've had this thing for less than a week and used it less than one hour. When I turn the machine on the screen will not light and the blade is forced down into the cutting strip with a loud *THUNK*. I'll leave it for a minute or so, turn it back on and *THUNK*. What the hell. I just dropped $700 on a machine that performs *worse* than the refine? I want to believe, guys but this is really making a hard case for me. Any advice? It should be noted that the very first cut I made with the machine froze halfway through.

Hey there everyone, new user and proud new owner of the Copam here. I had a question regarding the pinch rollers and vinyl placement. I am stumped. When I put the roll of vinyl on the rollers, habit tells me to go all the way to the right. I think this way because I used to own a Refine (P.O.S.!!) but considering the the bottom rollers are in the center I put my vinyl roll in the center. I have a smaller roll of vinyl so it overlaps the grit rollers just enough for me to put the pinch rollers down on top...but here's the catch: The pinch roller on the right will not go past a certain point due to a screw in the back. It stops the pinch roller from any further movement to the left, while the pinch roller on the left can move freely across 3/4 of the machine. The pinch roller on the right *barely* touches the grit roller all the way and because of this the cutter completely mangles the vinyl on the left side from nothing keeping it held down. Things would be fine if I could move the roll of vinyl to the right of the machine where there's a better grit roller placement, but then the vinyl roller at the bottom won't hold the roll! Not cool. On the refine the grit rollers went across the entire machine, as well as the vinyl roll holder....and three pinch rollers! The Copam has a very limited placement it seems. What am I doing wrong here? It has eaten vinyl each time I've cut so far. I'm talking completely bending, lifting and eating the vinyl here. Not lifting because the blade is too long. Please help?