Broken USB connection Device. HELP!

[dkhochhalter 1]

Hey everyone,

I was just wondering if anyone knew a place to puchase the female part to my USB connection for my Creation P Cut plotter. The soldering has been worn off and thus won't connect to the USB drive. Any suggestions?

[dkhochhalter 1]

Has anyone had a similar problem?

[routesmith 0]

if you have a serial port on your computer you can use the serial port on the cutter...

Wayne

[dkhochhalter 1]

I don't see a serial port on the plotter...am I missing it somewhere?

[routesmith 0]

Im NOT 100% sure that there is one on your plotter, but I would be very surprised if there isnt... you should see a 9 pin connector in a d shape next to your USB connection... no?

Wayne

[kenimes 42]

I think we spoke on the phone about your broken part, and if you just ship the broken piece to us, we will ship you a new one.

[routesmith 0]

Wow! thats service!

way to go Ken!!

Wayne

[dkhochhalter 1]

Ken is my hero. Definitely. By the way, I just wanted to make sure you (Ken) got my broken part in the mail..?

[kenimes 42]

Ken is my hero. Definitely. By the way, I just wanted to make sure you (Ken) got my broken part in the mail..?

What state did it come from?

[dkhochhalter 1]

Arizona. I shipped it the day that we spoke on the phone.

[dkhochhalter 1]

Ken Did you get it? I shipped it Priority. It should be there by now. Thanks!

[kenimes 42]

Yes, I think I found it. Shipped from Vinyl Vineyard?

New one should ship out tomorrow.

[dkhochhalter 1]

Yes Vinyl Vineyard. Thanks so much. Appreciate it.

[kenimes 42]

[dkhochhalter 1]

I got the part in the mail today. Thanks Ken.

[kenimes 42]

No problem, sorry for the delay.