Stopping in the middle of a cut or making weird cuts? Potential Solution...

[blackpaws 18]

I just wanted to note something. I've had the MH 721 for a few years now. At first I used to cut small things, never had problems. Then began cutting bigger things, ran into problems until I got the Keyspan Adapter and made sure it was grounded. Then I was cutting big things all the time, no problems. When I say big things, I'm saying 5' of decals at once. 

 

Recently, I moved my office around and I began having problems with my cutter, it was acting just like it did before I got the keyspan adapter or not being grounded properly. It would stop in the middle of the cuts, and make random cuts. I tried static guard, cardboard under the wheels, and shutting the cutter off after cutting. Made no difference. I thought my poor baby has seen the end of its days.

 

I then wondered if my new office layout had something to do with it, and turns out that was the problem. In my old office layout, my laptop was to the right of my cutter. The serial port is on the right side of the cutter.So the connection went straight from my cutter to my computer, there wasn't anything in between the two. The excess cord would usually half lay on my desk, half dangle beside or behind my desk. 

 

My new office layout had put my computer to the left of the cutter. So the cord had to run back across and along the entire cutter, over to my computer. I'm not sure why, but that did something with the connection. It interfered with something that was going on, and that's what was causing it to mess up. 

 

As soon as I put my computer back to the right of the machine, everything went back to normal. Works great again.

 

So if you're having these problems, and you have your cord running back across the machine, just try moving it so it doesn't have to. That was my solution in this case. It might help someone out there! 

[BearlyRich 167]

Interesting problem and thanks for reporting it. Makes me wonder if possible it's a cheap import cable that has a grounding problem? But it could be any number of things. Who knows?