Copam 2500 connect to Windows 7 Pro

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Just purchased a Copam 2500 to use with a Windows 7 Pro 64-bit PC.


Installed all the software from the CD correctly using the USB cable.  Even though we are going from USB port on Compam to the USB port on the PC, it installs a usb to serial driver. 


The driver says it installs correctly and assigns a com port - 3. 


When we open Sure Cuts A Lot Pro - updated and activated from the website - it doesn't recognize the device.  If we go to menu item Cutter then Cut with USCutter , select the correct port and model (Copam) then click Test Connection - nothing happens.


Verified the virtual com port settings are correct and tried multiple USB ports - same issue. 


Anyone else having issues connecting this unit to Windows 7 64-bit?



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