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I have a Graphtec CE5000-120 and after someone (who shall remain nameless) used it, destroyed the cutting strip, and messed with settings, it is no longer closing the cuts on letters and shapes. I have replaced the teflon cutting strip, I have changed out the blade and the blade holder, I have checked the blade and holder for dirt/vinyl reminants, etc; I have put a drop of oil into the holder, I have tried everything that I have seen suggested for people having a similar problem and nothing seems to be working. I am open to other suggestions! Thanks!!