Eightlaps

Hi FrznFire07, Thank You so much for your advice! What I did is i have installed on the second computer with the same plotter and usb cable, same windows 7 64bit with no problems. It is a USB 2.0. I even maked sure the port number are identical from the "devices and printers", "printer properties" "ports" to flexisign 8.1v1. I even test printed the plotter without the flexisign program and it worked on the orginal computer. So something is wrong on the program self. I even reinstalled and run with no luck

What I did was i installed FlexiSIGN and the Roland Plotter on the second computer and worked 100%. No "cannot open port" error and used the same version of windows as the first one. So something is wrong with the first computer.

Hi Mz SKEETER, I dont understand it work perfectly on windows 7 even FlexiSIGN 7.0 but when that version Production Manager is opening it shows "Runtime Error" Could that mean its not compactible then? The 8.1v1 worked perfectly before until the "cannot open port" I dont understand it because it use USB connection. The USB Port number is USB001 something like that and it was matched like that in "Device and Printer" when I right click and click Printer Properties under "Ports" tab. It shows what is the port name is used eg. USB001 and i maked sure its the same in FlexiSIGN but still not working. About Device Manager where should I look there? Thanks

Hi Everyone! I am new to this forum and need some advice. When I want to print the drawings and it goes to the Production Manager. It gives a error "cannot open port". It worked last week and not now anymore. I think the firewall was disabled before and I enabled it after that but disabled again. The problem wont go away. The version of the program is FlexiSIGN-Pro 8.1v1 and running Windows 7 64 bit. Also the plotter is Roland and using a USB Port. I have tried reinstalling, disabled firewall (again) and disabled antivirus program with no luck. What might cause the issue? Advice will be highly appreacited!