Brandon_Davis

I would make sure you are running both Corel and SignCutPro as a Administrator... You probably are but if you are not this will cause issues. Howard gave me some other good info on this but I told him to chime in on this.

What operating system are you on? Windows 7, Vista, or XP

Concerning this issue why not give us a call so we can take an active look and try and resolve it quickly since you have dealt with it for so long. We can test with paper and pen. Give me a call 1-888-298-8143 you can ask for Brandon

Sounds good hope to hear from you soon.

Just select the entire word and use the same keys I believe....

We have seen issues where the import function ceases to work due to a corruption... Make sure to walk through the steps via the link provided by CRD but if you are still having the issue, you may want to completely remove SignCut and do a clean reinstall... I am interested to hear your update.

Take a look at this screenshots and make sure the settings that are highlighted are all unchecked as they appear in the screenshots. After you have confirmed all of this, turn the cutter off, turn the cutter back on, set the origin, and then send the job and tell me if it still hangs with the "Waiting" message on the display. Also tell me if where the USB connects to the side of the cutter if the connection there is firm or loose? You might be using serial...? Regardless let me know if this helps and any other details if you continue to have the issue.

I am not much of a Mutoh fan...

Dakota has the right idea with that forum link - if you have an issue you can usually search the forum and find an answer in short order... Plus amazing people like Dakota, BannerJohn, and many others are always available to point you into the right direction. Guys feel free to call into Support if you have additional issues - we have new extended hours, 6:00AM PST to 5:00PM PST - 9:00AM EST to 8:00PM EST 1-888-298-8143

Feel free to call into Support if you have additional issues - we have new extended hours, 6:00AM PST to 5:00PM PST - 9:00AM EST to 8:00PM EST 1-888-298-8143 The USB to Serial conversion cable can be a serious lifesaver - expect to soon see a low priced high quality option for sale on our website.

I can contact SignCut directly for you - kick me your contact information as registered with SignCut and your license code if you still need help on this.

Exactly... If you do not recieve anything by tommorow please give us a call 1-888-298-8143

We stock it...! http://www.uscutter.com/HEXIS-Chalkboard-IPV-Calendered-Vinyl-10-yd-roll-by-assorted-widths-_p_1314.html

Make sure to scrape the paint off the screw if there is any to ensure a solid connection...

Sounds like the entire controller failed inside the machine... However some troubleshooting is warranted to confirm, the part is easy enough to get shipped to you! You can give us a call 1-888-298-8143 or just go generate a ticket support.uscutter.com

Thanks for the positive feedback!

It is great to hear about a positive experience... Thanks!

If you are talkig about very exact shapes it would be very easy to create these in software bypassing the need to scan and the in-accuracy that can result. I would love to consult on your situation if you would like to e-mail me, brandond@uscutter.com, we can exchange contact info and go from there. I love to cut ...

Make sure to go into the printer settings from your printer control panel outside of the software to modify you default paper size and to disable any kind of scaling. If you would like I would love to assist you in live support - myself or one of my team could probably get you up and running pretty quick. If you would like to msg me your contact information I will give you a call tomorrow at a time of your choosing. Contour cutting is fun but only when it works...

We provide support via e-mail. http://support.uscutter.com - You can submit a ticket there. Additionally you can call us on the phone during normal business hours 8pm to 5pm PST. If the live support shows online someone should be available to help, that is how it should be - I will look into this and see if I can figure out what has been happening the last few days. We have been focusing as of late, the last few months on our phone and e-maiil support to best assist people. Thanks for pointing this out.

US Cutter is proud to announce the addition of the ZenCut Green & Black to their line of cutters which include the very popular MH and Laserpoint products. Please follow the link below and have a look at our most dynamic cutter offering yet. http://www.uscutter.com/ZenCut-Black-Series-Vinyl-Cutter-with-stand_p_1181.html http://www.uscutter.com/ZenCut-Green-Series-Vinyl-Cutter_p_1179.html

Anyone Anyone ... Any advice on the best way to create an author a skin for an object - figuring measurements and so fourth?!?

Standard Roland Blades are all you need! From this standpoint alone it is by far a much more economical contour cutter then a Graphtec.

Zen Cut Green or Black will not run in SignBlazer... These cutters will work directly with SignCutPro and the current version of Flexi, the upcoming version of Flexi will feature designed drivers for these cutters. How about that Green paint job... Crazy color huh! I think it's great to see something non-standard on a cutter.

The listing went up late Friday and was live... Due to the major demand we had from many of our clientele to get this product up for sale we neglected in our hurry to update the aspect of our system that automatically hides products that are percieved to not be in inventory... I am currently working to get this product properly listed on the site. The Green should be available now and I am working on posting the Black... Thanks for your patience and I appreciate your private messages alerting me to this error.