I have more information I just tried a different computer a lap top and using the same sofware and same usb cord it makes the cuts the way it should, I did not ajust anything. But i really need to use the other computer. Could it be a usb thing. I'm hooking them up the same. The lap top is using xp pro just like the desk top. The desk top is a newer computer it only has usb and no seriel port. Strange
mith