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Showing content with the highest reputation on 04/09/2021 in all areas

  1. 2 points
    All tickets are responded to as they arrive 7 days per week. No one is ignored. However, many people are using free email services from Google and Microsoft etc. These platforms do not care about tech support email and often see it as Spam so it is sent to your Junk or Spam folder or blocked altogether. Hence you may not even know we have replied to you. Solution, mark or set @iifuture.com as a safe sender. In regard this thread, this is from the support tech: The fact is, some issues do take time to resolve and we are constantly working on tech support issues, many of which are not of our making or within our control.