icepic13

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Posts posted by icepic13


  1. MH BRAND 

    I honestly do not recall the version I am using, I am not at home currently to check. 

    it was cutting just fine then all of the sudden about a week ago it started cutting these random lines no matter which design I try to cut when they was cutting just fine 

    it is connected via USB port my laptop does not have a serial connector.

    Thank you in advance for any help I have been going absolutely insane trying to figure this out!

    Icepic


  2. OK so I contacted customer support and as usual no help, can someone please assist and let me know how I correct this the support agent said my machine is "Zingtree checking cutting " has anyone ever heard of this and how is it corrected, at first I thought it was a static issue now I know different and I am desperate for help!

    Please see the video below for a description of what it is doing.

    Thank you in advance to ANYONE who can help.

    20170829_221632.mp4


  3. Thank you guys, appreciate your help after 2 weeks of fighting with it I finally figured it out now I feel stupid carriage was off the roller cutting great now will be posting pics soon.

    Got it taken care of works great now, does anyone know where I can download registration marks?

     

     

    2017-01-22 12.14.59.jpg


  4. sorry do not have any pics, I bought the cutter 2nd hand, did notice the cutting strip on the cutter was placed behind a felt strip of the same width, I did move the cutting mat that did improve it a bit but the cutting depth I am thinking is correct because I am not cutting all the way through, just enough but if I go any deeper the blade will slice through it all.

     

     


  5. i bought a MH871 a couple weeks ago, and needless to say I am having nothing but issues!

    1. Blades are not the issue, bought new blades

    2. did the test cuts, they are coming out jacked!

    3. blade depth seems fine.

    Any help anyone can give please assist.