Traci Cullen

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Posts posted by Traci Cullen


  1. So i just bought this cutter from my Sister in law. Its the MH 871-MK2 series, and im working on a windows 10 laptop. I have the cutter connected with an USB cord, i FINALLY figured out how to "import" an image to the program, then i vectorized it and hit the CUT button, and then it shows the "sending output to cutter" but when its done sending the image info to the cutter NOTHING happens, the machine doesnt start cutting, any help to figure this out would be appreciate... Ive spent hours for the past few days trying to figure this out... i have projects i need to get done stat.


  2. Ok, so i am new here and dont even know if im posting in the right place but i am having issues with my cutter.... Im on windows 10 and downloaded what i believe is a "newer" version on my laptop, my cutter is the MH 871-MK2 series, and i have it connected via the USB cord.... i finally figured out how to import a picture to SB, so i opened it, vectorized it and then hit the CUT button... the info says its sending to the cutter, but when the info is done the cutter NEVER starts up, nothing happens... HOW THE HECK TO I GET THIS THING TO START WORKING???