carson21

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Posts posted by carson21

  9. Posted

    the first of march my cutter stoped working i talked with ken  and he had me check the mb and i did . still did not work so ken said it needed a mb he ask when did i buy the cutter  i told him i got it in april 2008 he said should be under warr. he told me i could take the mb out and send it back and they would send me a new one or buy a new one off there website send the old one back att ken for refund  it  would the faster that way .so i order a new one 89.00 with shiping . when the new one came i installed it the cutter still did not work. so i talked to ken and he recommend for me to send the cutter back for  it to be fixed. so i did once they got it sayed the mb was bad so this means that  the one they just sent me was bad . so they insalled new mb and said it is fixed payed 60.00 hr for them to fix it. that ok they told me that there would be  a 60.00 hr rate and it would take one hour or less to fix . but once it was fixed they charged me for the mb that i was told was under warr .so not only did i have to pay for thr mb i also payed 49.00 to ship the cutter back because the replacement mb was also bad and did not fix it. i fill that i was told the mb was under warr. and i should not have to pay for that .

  16. Posted

    alright i got what you were saying and it worked but it still isnt exactly what i need. I need a shadow but i need the shadows like separated from the number i dont know how to do so. I can email you the pic of exactlly what i need so you can see what it is i need. Just message me your email and i can see it for you.