This is my first time to hear this issue. I have a good experience in USPS because all my shipments were delivered on time and in case of delays, they tried to send prompt information. The best thing to do is to email them on their customer service for your concern.
Kenimes is certainly right on his suggestion. The best resort is to submit your shipping support ticket. It would be necessary to have your tracking number first.
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This is my first time to hear this issue. I have a good experience in USPS because all my shipments were delivered on time and in case of delays, they tried to send prompt information. The best thing to do is to email them on their customer service for your concern.