Titan 2 not cutting correctly

[Titan 2 not cutting correctly]

I did everything the USCutter help desk told me to do and it still didn’t fix it. The only thing that has allowed me to use SCALP4 without these issues is installing windows on my MacBook. It’s annoying to have to switch over to windows just to cut vinyl but at least it’s something. Clearly it’s a Mac OS issue because SCALP4 works fine on windows without the “offset” issues. 

[Titan 2 not cutting correctly]

1 hour ago, MZ SKEETER said:

https://signcutpro.com/       is for a Mac

Thank you for the suggestion! Unfortunately it doesn’t support the type of files I’ve been using. (I turn my handlettering i do on my iPad into wood signs using vinyl stencil. I like the basic ness of SCALP4). So I may try uninstalling the Mac iOS upgrade and see if that fixes it. I really hope that works. 

[Titan 2 not cutting correctly]

17 minutes ago, Dakotagrafx said:

definitely scalp as it has not been a problem with other softwares and you said it started after an update.  Seems we are seeing a lot more issues on mac and scalp than any other combination during the past few months

Do you know of any other software that is compatible with Mac that is good? I have deadlines I need to meet and this making it very challenging. 

[Titan 2 not cutting correctly]

20 minutes ago, MZ SKEETER said:

What do your test cuts from TEST on the cutter look like? 

Make sure your blade depth is set correctly,

To start with, you should set your blade depth correctly, by taking the blade holder out of the machine, and firmly cut across a piece of scrap vinyl, you will be cutting. You should only be cutting the vinyl and barely a mark on wax paper backing, Adjust blade to get there, Then put the blade holder back in machine, and use the force of the machine to get there, same results, only cutting the vinyl and barely a mark in wax paper backing.  You should just barely see and feel your blade tip out of the blade holder. 

TEST cut looks perfect. So I'm guessing it's SCALP.

[Titan 2 not cutting correctly]

15 hours ago, Dakotagrafx said:

what I am seeing is the offset is way off - does scalp set the offset for your plotter or is that internal on you plotter?

SCALP sets the offset and I’ve tried tweaking it but it doesn’t fix it. This is so frustrating! Do you think I should call SCALP or Titan for support?

[Titan 2 not cutting correctly]

Hoping someone can help me out. I updated the iOS on my Mac which then required me to update SCALP4. I then did a large print job (well large for my small, part time business I run out of my basement) and it has messed everything up. It seems to mess up with sharp turns. Any thoughts? This has never happened before.  The star should have perfect points but now they look like starfish.