Leaderboard

yep, that replacement part should get you going. You might consider just using some Gorilla tape to reattach the end cap.

What type of connection port it is? USB or Serial. My machine used to do the same thing until I switched it to the serial RS232 9 pin port. If you happen to have that port on your machine, give it a shot. Morever, if you think it is right, you can share the file so someone can look for hidden layers and objects. Also, when the cutter is in operation, get someone to stay near the cutter and listen to some abnormal noise it might make before messing up.

Agree, need the far right pinch roller on the right edge of the vinyl. I have a 30" Graphtec that only has 2 pinch rollers and it works fine that way. You don't need to use all of those pinch rollers. Get down eye level with the machine and watch it. Run the machine slow. I never run my cutter fast. With the force at only 65, it makes me think that you have too much blade exposed out of the blade holder. It should be less blade, more force. That blade should be so far in the blade holder that you think it would not cut at all. You should just barely even see the tip of it. This works for any vinyl. Blade depth is the first thing that has to be done. Too much blade will cause drag. Check your TEST cuts from the machine. To start with, you should set your blade depth correctly, by taking the blade holder out of the machine, and firmly cut across a piece of scrap vinyl, you will be cutting. You should only be cutting the vinyl and barely a mark on wax paper backing, Adjust blade to get there, Then put the blade holder back in machine, and use the force of the machine to get there, same results, only cutting the vinyl and barely a mark in wax paper backing. You should barely see and feel the blade tip out of the blade holder. Regular sign vinyl is only 2-3 mil thick. You only cut with the very tip of the blade. When you think the blade is so far in the blade holder, that you think it would not even cut, that is probably correct. The blade holder should be almost touching the vinyl with hardly any gap between the vinyl and the blade holder. With cutter off, push the blade holder down and get down eye level with it. If the blade is set correctly, even pushing down the blade holder, you cannot cut thru the wax paper backing, because the blade would not be long enough. It's not about just not cutting thru the wax paper backing, but also having the least amount of blade possible to stop drag.

The problem is interesting, no slack could account for the design cutting over itself, but it's an awfully clean cut. Typically pulling from the roll causes ugly cuts, not completely misaligned cuts. It also wouldn't account for only the commas being misaligned, and even those are aligned with each other. I hope they report back once the problem is corrected.

well actually has said the file shows "on downloads" so that raises the question, what does that mean? It's also possible to have multiple "download" locations so the first step is to determine what location the file is actually being downloaded to, and then what location Vinyl Master is looking at. Unfortunately, the way windows works now, and the way everything is going, the casual computer user, has no understanding of folder structures and file locations.

agreed. you probably need to browse to where you actually put the downloaded file at.

Slack is your friend. I always will pull sufficient amount of slack that the entire cut job can be done without ever pulling direction from the roll, my machine doesn't do well with tension I got laughed at because this is one of the first things I did to my machine ... I added a reflective decal, because it doesn't matter how long I've been using cutters, I sometimes still forget

Sounds you are downloading to one location, and looking in a different location. Where exactly are you downloading to, and where exactly are you trying to open from?