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I know this thread is for criticism and complaints however, I have to relay recent experience. I had some issues with mt Titan 2 (out of stock part needed) so I found 2 P-cut 630's and alike new laserpoint2 on craigs list. The gut bought all from US Cutter. Negotiated price of $150 for all 3. Drove 90 miles and picked up the cutters. Long story short. Contacted US Cutter customer support, since I couldn't seem to get them going. They called me back within about an hour and in no time, had everything up and running. My $.02.... they are GREAT. Shortly after got the titan2 part and now it's running like new . Happy, Happy, Happy!