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Hello Everyone. i dont know how to start but i need some help.i use flexi sign pro 8.1 and redsail vinyl cutting plotter 720c. well i am from india. and recently my father has kept a TEMPORARY TATTO SHOP in a shopping mall.so at april 18 i bought this redsail vinyl cutting plotter but the sales guy didnot give us a proper flexi sign pro file so we contacted another guy and he came and installed flexi sign pro and connected the machine and when we cut a single design it continuosly cutted the design.but one day i had to immediately stop the machine so i pressed stop (online button) and then in the production manager i need to delete the JOB right? so i accidentally deleted the setup that is Redsail check this photo https://imgur.com/a/WvQ6aK1 so i contacted that guy who gave me this and he told that he will come tomorrow but customers are rushing in and i did factory reset in the preference manager.https://imgur.com/a/Myt6oeB and since then my machine is cutting like this . it is giving breaks while cutting like for a single design it cuts 20 percent and then again 20 percent like that. its taking a lot of time . you see i need the stencil not the inner part that is they use it for stickering AND I need the stencil part. please help me out . i dont know if it is the machine or the software(flexi sign). that guy i contacted told me that there is a problem with my software and asked me to reinstall.i am still learning the basics.so before it used to cut the panel shape also that is rectangle or square so after the reset its cutting only what i chose but not the panel shape. some one please post your video if your machine is cutting continuosly and please show me your cutttings and please give me a suggestion about this. I AM SORRY I TALK TOOO MUCH I JUST WANTED YOU GUYS TO UNDERSTAND IT CLEARLY.I AM SORRRY.