roicead

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About roicead

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  1. thanks for replying darcshadow. i've looked inside the carriage, on visual inspection nothing looks different. my mechanical abilities don't go much beyond taking a few screws out. i've noticed anything cut wider than 14" is stretched out, by 18" the corners no longer meet up. the unit is about 3 years old, very well used too. so it may be time to upgrade.
  2. my mh 871 mk2 recently stopped cutting past 22" wide. when it hits the 22" mark it starts making a grinding noise and then tracking it thrown off for the rest of the cut. there doesn't appear to be anything wrong with the belt. any suggestions on where to look for the issue and if there's an easy fix?
  3. thanks you all for your suggestions, they worked. i switched to sign blazer, used the keyspan adapter and simplified the image in illustrator. i got a few maps cut out and even had time to start staining some of the orders.
  4. thanks again, you've all been really helpful. i ordered a keyspan adapter last week for my laptop and have it ready to go, going to install sign blazer tonight and i've simplified the map in illustrator to the point where the number of nodes is nearly halved. tomorrow is my day off an i'll let you know how it goes.
  5. it worked fine for me this morning. no idea what when wrong. just trying to get as much lined up as i can before i have another go tomorrow. thanks for the help.
  6. i can't download the software. it says network error.
  7. thanks, my day job is working in emergency dispatch so i won't get to try anything else until my next day off on tuesday. i'll let you know how it goes.
  8. there's one on my desktop at home, but not on my laptop that i have with me.
  9. no, i haven't, i'll try that next.
  10. yes, the pinch rollers are positioned over the textured roller. there's enough pressure for the pinch rollers to leave marks on the vinyl. i had everything on the roll. i'll try again with it unrolled. it also does this with much simpler files around 6" that would only contain one word consisting of about 6 letters. it happens randomly with those files but doesn't happen as often. i could cut the same file multiple times and it will happen on some but not others.
  11. I'm using an mh871 with sure cuts a lot 3 and my image file was made in illustrator. windows 8, usb. I can cut small files with no issue, but when I cut a larger file the edges intersect where they shouldn't. for example, i just cut a 24x48" map of the us with state borders. i've attached a section of my illustrator file and a photo of the finished cut. any ideas on how to fix this?