dawnfata

I do have the XP running but still using USB connection. The tech guy could not help me set up the serial connection. (would not work) Do you think I should call tech support again and keep on it till the serial connection works? Cause the USB so far is working just fine. DF

I'll remember that. thanks dawn

WOOO WEEE !!!! I'm up and running !!!! Got Tech Support on the phone. The very nice gentleman on the phone took over my computer and set up my cutter. I did have a problem at first. There was one loose screw that sent the cutter into a foreign language mode. But after I tightened up things it worked fine. So while I had the tech guy on the phone he set up all my connections properly and It works like a champ. And by the way the USB connections work just fine. I will continue to use both computers. Now its time to have some fun fun fun with my cutter. Thanks Everyone and Thanks USCutter for the support. Dawn

Still Nothing... Hooked up the old XP. I can't even do a test cut off line. I don't know how to check if the cutter if not working properly. I'v never used a cutter before. When i draw a simple square shape on SBE then send it to be cut. I get error "Can not open the output device. Error initilizing cutter." Also didn't install drivers. Not sure which download to choose, list is not very clear. anyone pls help. Dawn The Desperate

Finally found parts to get my old XP up and running. Now downloading Signblazer. It may take a while on this old computer. Wish me luck.. And of course thanks to everyone for the support. I really appreciate it. Dawn

Thanks! Will do. I'll let you know how it goes. Dawn

I have been trying to use my Laptop. OS Vista. I only have the USB connection to use. I do have an old desktop (XP) in the closet I can try to use with a serial connection. Thanks so much all. Dawn

Thank You, I have all that info. already. For some reason my computer does not recognize the cutter and will not send my cut job to the cutter. So I have finally requested help today. I hope I get started soon. Thanks again. Dawn

Don't know how to find drivers for the Lasercut. Not even sure how to use a cutter. Read all the materials. I've learned a great deal. But not sure why my cutter won't do anything. Not sure if I downloaded drivers correctly. Been trying off & on for about 6 months now. Maybe I bit off more than I can chew.

so glad i read thru all this thread. I'm new to all this and downloaded a few different drivers and still cant get my cutter to do anything. I guess i will let the tech guys help me now. I hav lost all fear of letting the tech guys take control of my laptop. thanks for all the funny comments. It opened my eyes. really