I really hope someone can help us. We have been using the PCut CTN630 using SignBlazer the trial version for several years now. We switched over to wanting to use Illustrator/CoCut Pro now that we have a in house graphic designer. She can get the vectors to go from illustrator to the cocut program fine and take all the steps up to actually cutting the vinyl however have yet to cut or draw anything through the plotter, the pen/blade doesn't drop while in motion. When the job is active the plotter will move in motion of a square and that is it no matter what shape. Doesn't cut and doesn't draw. it seems as though it will not lower the blaze/pen to the surface.
Using a serial connection. (we have tried usb but the plotter wouldn't recognize it at all)
Com1 port set up
again we have been using the same plotter for years with sign blazer trial. But we have had numerous problems getting the program to import vectors created in illustrator.
PLEASE HELP! SOMEONE!