Hey there my name is J and Im from Aloha, Oregon. I have been designing, printing and plotting since 1995. I have used several UsCutters in my life and they all work very well. I cant rate the instructions or drivers very high or necessarily easy. As with most products imported to the US Market there are sometimes language barriers, lol. I have ran into a many issues between programs, cables, ports, driver, and profiles, and left scratching my head, with many types of machines including UsCutter. If I can add any of my expertise and save anyone from hours of hitting dead ends on google, then I will gladly offer up my wisdom! Currently using a SC-E and MH series for plotting, and use SignCut Pro, Flexi-Sign 7.5-8.6, Corel Draw, and Adobe Illustrator.