Cutting lines and registration marks

[Guest SignEgos]

I'm hoping someone can help me get through this. 

I  printed the artwork on my printer then bringing into the cutter using the registration marks, everything was working fine. The 4 registration marks lined up with the cutter laser. I also added a contour cut around the artwork.

I went to click cut on vinylmaster pro screen, the cutter started cutting lines back and forth and then cutting the registration marks not cutting around the artwork at all. After this happened I deleted the file started over again, still doing the same thing. I cant even start a new project with standard letter cut decals. It goes back to cutting back and forth then cuts registration marks.

I'

ve attached a short video to help understand the issue.

Any help would be appreciated, thank you. 

[haumana 1,229]

Welcome to the forum.  I'd encourage you to register for an account. It doesn't cost a thing, and you'll be able get your post up immediately instead of waiting for a moderator to review and approve it.

Just an FYI - your first two videos are not working.

Outside of this particular issue, is your cutter functioning properly?  Does the cutter test run as is should? Have you tried just cutting a simple shape and see if that cuts as requested?

That blade looks awfully deep.