three4time 0 Posted January 18 Hi, I am having a problem where my MH871-mk2 will accept a single job and then stall out completely. It was a nightmare getting the unit to play nicely with my ports on Windows 11. There is some type of communication error occurring with the unit and my PC or VinylMaster. I am using one of my standard USB ports on my Lenovo Laptop. I have disabled the "save power" checkbox for the respective ports in the USB hub settings. I can't find the appropriate drivers for the MH871-mk2, so I am using the generic 10.0.26100.5074 Windows drivers. Everything works fine if I do either an area test or run a job in the Vinyl Spooler popup from VinylMaster, but only once. It will work and then I have to power cycle the unit for it to be recognized again. The reset button doesn't seem to make a difference. I've been using it like this since I bought it, but it's boiling up inside of me. Can someone please help me before I just replace it? I feel like a crazy person. Share this post Link to post Share on other sites
haumana 1,229 Posted January 18 VM version? What COM Port number are you using? Have you tried cutting it with a different driver? (ie. Refine MH871, etc.) Was it cutting fine before, and this is a new issue with the same PC & cutter? Have you tried using a different USB cable? When it stalls out, what's happening in the software? Is it freezing up? Are you getting any kind of error? Share this post Link to post Share on other sites
