paz21paz

Please help with windows 11 usb port

Recommended Posts

Can someone please help me get usb port to showup in setup? I had to upgrade I've been using a windows 7 computer for several years and had to upgrade. I have Signblazer downloaded I just can't figure out how to get the usb port working. I remember going through this with the windows 7 computer but not how to fix it. I have jobs coming up and need help figuring this out. Thanks

Share this post


Link to post
Share on other sites
 

Can someone please help me get usb port to showup in setup? I had to upgrade I've been using a windows 7 computer for several years and had to upgrade. I have Signblazer downloaded I just can't figure out how to get the usb port working. I remember going through this with the windows 7 computer but not how to fix it. I have jobs coming up and need help figuring this out. Thanks

You need to get into Device Manager on your computer and see what com port was assigned to the cutter.  SBE will only run using com ports 1 - 4.  Anything higher than that is out of SBE's range.  If that's the case, then you need to reassign that com port to a different (lower) number.

Share this post


Link to post
Share on other sites

It shows it's on port 4. I'm looking to get usb001 or usb002 one like that to show up in the list of options in setup. That is the way I've had it connected on other computers.

Share this post


Link to post
Share on other sites

Hey pazpaz, what happened when you installed the STM32 vcp? It should show there on your drop-down list of connections.

Share this post


Link to post
Share on other sites

We have seen this before on here, when people were using  Windows 7 and lower. and moving, up to Signblazer, on Windows 10, 11.  This OP has a Graphtec, with TRUE USB. (Reading previous posts)The USB001, USB002 does NOT show up in Signblazer set up now.. Don't need another COM. This COM driver will not work for that. They have already said it a couple times. Needs USB001 or USB002 as shown. In higher Windows, Signblazer they are losing the USB001 and USB002. It is not on the list anymore. This photo is on Windows 7.  I would recommend connecting with a Tripp-Lite Keyspan Adapter/null modem cable and be done with it. The serial port on a Graphtec is 32 pins, Get an adapter. for the cutter. Tripp-lite has it's own driver.

DSCN9776.JPG

Share this post


Link to post
Share on other sites

I got it to show up and my settings are now the same as on my windows 7 computer. The issue now is when I hit cut tile it shows printing error immediately. So it does recognize the usb port now but it's saying error. Anyone have any ideas for this?

Share this post


Link to post
Share on other sites

Nothing more that I can add. Other than get the Tripp-lite Keyspan Adapter/null modem cable. If you want to stay with Signblazer.  What I posted above was from memory of another person with the same problem. Graphtec, Signblazer, Windows 11. TRUE USB.

Share this post


Link to post
Share on other sites

I know this may not be what you want to hear, but maybe it's time to move away from Signblazer. Your cutter is a CE6000, correct? You can download Graphtec Studio software for free from Graphtec, it is a great cutting software and decent at design. And if you really want to stay with SB, you can always use it for design and just save the files off as an EPS then open that with with the Graphtec software.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now