jillkmorgan 2 Posted November 4, 2022 I purchased VinylMaster LTR a couple of months ago. Haven't used it a lot, but today when I go to either save or export a file, it just freezes. Couldn't find anything on the forum on this so I am wondering if somehow the save restriction from the trial is still active somehow? I can go in to Task Manager and end task on the save and it unfreezes, but I can't save anything or it freezes again. Jill Quote Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted November 4, 2022 reinstall it, it can't hurt anything. Make sure all other Vinyl master is gone. from UScutter support https://support.uscutter.com/hc/en-us/articles/360037959871-VinylMaster-is-crashing-freezing-or-has-an-error- 1 Quote Share this post Link to post Share on other sites
jillkmorgan 2 Posted November 4, 2022 I will try that. Thank you. Jill Quote Share this post Link to post Share on other sites
jillkmorgan 2 Posted November 4, 2022 Well, that didn't work at all. Same problem. Software no use to me if I can't export files. Jill Quote Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted November 4, 2022 put a ticket in with Vinyl Master. No one here can fix it for you. We are free volunteers 1 Quote Share this post Link to post Share on other sites
jillkmorgan 2 Posted November 4, 2022 After hunting online, I discovered my problem. I have 3 displays, but only using 2 at the moment. The popups for saving and importing are coming up on the 3rd display which isn't running. I disconnected that display and now all is well. Thanks for your help, much appreciated. Jill 1 Quote Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted November 4, 2022 Ok, glad you figured it out, and posted your fix. Quote Share this post Link to post Share on other sites
slice&dice 2,450 Posted November 4, 2022 PEBKAC 1 Quote Share this post Link to post Share on other sites