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Production manager doesn't want to RIP - Stuck on "Loading..." after sending [SOLVED]

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I've recently tried to 'RIP and Print' something from with FlexiPrint Avery Dennison Edition as I always do but now flexi doesn't start the ripping process. It simply stalls at "Loading..." in the production manager. Adding the job as pdf directly into the production manager results in the same stall. As well, switching the send mode to "Save to file" and saving as a .prt file results in it stalling on "Processing..." in the RIP section of the production manager. 

Can anyone help me solve this issue? Thanks in advance

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I would contact SAI directly for support on this once I verified that production manager has not changed the action to hold - they have great support - I haven't used flexi rip in 10 years because I was using versaworks during that time 

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