AkeeLaMor 0 Posted March 15, 2020 I have my Graphtec ce6000-40 installed. I have Graphtec Studio software running on a Dell Windows 10 laptop. The cutter controller opens as normal. When I open the app, I cannot see the cutter listed. The window is blank. The cutter is powered on, vinyl sheet loaded and selected. Also verified GP type is selected. Why is my cutter not visible within the application??? I've uninstalled and reinstalled from the website and rebooted and powe cycled the cutter. Share this post Link to post Share on other sites
bikemike 711 Posted March 15, 2020 Did you add the cutter in production manager? The blue button on the left under Job. Share this post Link to post Share on other sites
AkeeLaMor 0 Posted March 15, 2020 @bikemike is this in Graphtec Studio? I'm not seeing this option. My options across the top of the app are File, Edit, View, Cutter, Object and Help. I'm using Graphtec Studio release 2.2.1252gs Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted March 15, 2020 Did you down load the Graphtec driver for your cutter? It is not the same driver as the Cutting Controller. Share this post Link to post Share on other sites
AkeeLaMor 0 Posted March 15, 2020 1 minute ago, MZ SKEETER said: Did you down load the Graphtec driver for your cutter? It is not the same driver as the Cutting Controller. 1 minute ago, MZ SKEETER said: Did you down load the Graphtec driver for your cutter? It is not the same driver as the Cutting Controller. Yes @MZ SKEETER I downloaded from their site. Share this post Link to post Share on other sites
bikemike 711 Posted March 15, 2020 6 minutes ago, AkeeLaMor said: @bikemike is this in Graphtec Studio? I'm not seeing this option. My options across the top of the app are File, Edit, View, Cutter, Object and Help. I'm using Graphtec Studio release 2.2.1252gs That is in graphtec pro studio as you mentioned in your first post. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted March 15, 2020 Are you referring to your software as Graphtec Pro Studio, Graphtec Pro Studio Plus? and where did you get it? Graphtec Pro Studio requires a license. Did you get a license number from Graphtec? Or a dealer to activate it? Share this post Link to post Share on other sites
AkeeLaMor 0 Posted March 15, 2020 5 minutes ago, bikemike said: That is in graphtec pro studio as you mentioned in your first post. I don't see that option. Share this post Link to post Share on other sites
bikemike 711 Posted March 15, 2020 That release number is for graphtec studio. Not pro. I have no idea how that one detects the cutter. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted March 15, 2020 That is not Graphtec Pro Studio That is Graphtec Studio...Your cutter has to be on GP-GL language to run that software. (I think) I have never used it. Share this post Link to post Share on other sites
AkeeLaMor 0 Posted March 15, 2020 8 minutes ago, MZ SKEETER said: Are you referring to your software as Graphtec Pro Studio, Graphtec Pro Studio Plus? and where did you get it? Graphtec Pro Studio requires a license. Did you get a license number from Graphtec? Or a dealer to activate it? Graphtec Studio (GS) from their software page. We purchased this cutter from someone so no license or activation codes. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted March 15, 2020 Is your cutter driver showing up in printers and devices? It should show Graphtec CE6000 Share this post Link to post Share on other sites
AkeeLaMor 0 Posted March 15, 2020 12 minutes ago, MZ SKEETER said: Is your cutter driver showing up in printers and devices? It should show Graphtec CE6000 Yes it is there. Share this post Link to post Share on other sites
AkeeLaMor 0 Posted March 15, 2020 19 minutes ago, MZ SKEETER said: That is not Graphtec Pro Studio That is Graphtec Studio...Your cutter has to be on GP-GL language to run that software. (I think) I have never used it. I have confirmed it's on GP GL. Found that while researching last nite. Share this post Link to post Share on other sites
bikemike 711 Posted March 15, 2020 Did you click on that button? Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted March 15, 2020 I don't know of anyone who uses that software. You could try the old Signblazer, which is on HP-GL Use an older model to set up. Nothing more I can help with. Contact Graphtec. Also is the cutter turned on, ready to cut? 1 Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted March 15, 2020 25 minutes ago, AkeeLaMor said: Graphtec Studio (GS) from their software page. We purchased this cutter from someone so no license or activation codes. betting that is the key - you need an activation code . Share this post Link to post Share on other sites
bikemike 711 Posted March 15, 2020 1 minute ago, Dakotagrafx said: betting that is the key - you need an activation code . Not using pro. Just the regular one. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted March 15, 2020 Just now, bikemike said: Not using pro. Just the regular one. doesn't it still need activation? never used it myself Share this post Link to post Share on other sites
AkeeLaMor 0 Posted March 15, 2020 3 minutes ago, MZ SKEETER said: I don't know of anyone who uses that software. You could try the old Signblazer, which is on HP-GL Use an older model to set up. Nothing more I can help with. Contact Graphtec. Also is the cutter turned on, ready to cut? Yes it is on and has a sheet of vinyl in it. We just purchased this new laptop from Dell. UUGGHH!!! Share this post Link to post Share on other sites
bikemike 711 Posted March 15, 2020 Just now, Dakotagrafx said: doesn't it still need activation? never used it myself Not the regular one. Only pro needs activation Share this post Link to post Share on other sites
AkeeLaMor 0 Posted March 15, 2020 1 minute ago, Dakotagrafx said: doesn't it still need activation? never used it myself No it is free standalone software. So apparently anyone can download for free from the Graphtec site. The PRO and PLUS need licensing/activation, which I don't have. Share this post Link to post Share on other sites
AkeeLaMor 0 Posted March 15, 2020 6 minutes ago, bikemike said: Did you click on that button? Yes, that is what I select for the cutter and it opens a blank window. Nothing listed. I can see the cutter in printers, but not under cutters. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted March 15, 2020 I have it downloaded and the only way my cutter showed up was having it ready to cut, but it is trying to sync. I did put it on GP-GL But my cutter might be too old for the software. ( FC7000) I choose cutter at the top left of the screen, Show cutters. 1 Share this post Link to post Share on other sites
bikemike 711 Posted March 15, 2020 6 minutes ago, AkeeLaMor said: Yes, that is what I select for the cutter and it opens a blank window. Nothing listed. I can see the cutter in printers, but not under cutters. Do you see this? Share this post Link to post Share on other sites