Gafski 1 Posted February 4, 2020 Hello everyone, So I've just brought a used UsCutter MH721 MK2 and don't have the disk and my computer isn't picking it up which is on windows 10 (Dont know if it's compatible with Windows 10), Does anybody know if I need to download a USB driver, I'm confused as I can cut on SignCut but Sure cuts alot 5 can't find it? Any ideas? And also I have found website about a USB driver download on UsCutter/downloads but all I get is downloads for Windows XP, Vista, windows 7, and Mac OSX, So when I choose windows XP just to try the download I get hit with a page saying 'This page doesn't exist' Please help...... Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 4, 2020 1 hour ago, Gafski said: Hello everyone, So I've just brought a used UsCutter MH721 MK2 and don't have the disk and my computer isn't picking it up which is on windows 10 (Dont know if it's compatible with Windows 10), Does anybody know if I need to download a USB driver, I'm confused as I can cut on SignCut but Sure cuts alot 5 can't find it? Any ideas? And also I have found website about a USB driver download on UsCutter/downloads but all I get is downloads for Windows XP, Vista, windows 7, and Mac OSX, So when I choose windows XP just to try the download I get hit with a page saying 'This page doesn't exist' Please help...... Just a note, the U.K. mh721 is different than the one uscutter sells. Share this post Link to post Share on other sites
darcshadow 1,626 Posted February 4, 2020 How are you connecting to the cutter? USB or Serial? If SignCut can cut on it then the cutter is setup and it's just a matter of getting Sure Cuts A Lot configured to use it. Share this post Link to post Share on other sites
slice&dice 2,450 Posted February 5, 2020 The driver for USB emulation is HERE ----> http://www.uscuttersupport.com/downloads/Drivers/cdm20828_setup_windows.exe 1 Share this post Link to post Share on other sites
Gafski 1 Posted February 5, 2020 @Dakotagrafx Well im new to this so I wouldn't know the difference between the US and UK model, It just has a label on the top of the cutter saying 'UsCutter MH-721 (2)' and if you see the picture I attached the serial ripped off along with the carbon fibre vinyl that was put over it so uscutter cant help without it.... @darcshadow Its connected by USB, However there is a COM input but wasn't given that lead, Would this allow Sure cuts a lot 5 to find the hardware? @slice&dice I have downloaded this before does not seem to do anything :/ and this is all that comes up when I try and cut https://gyazo.com/95540047ad0a96451f0a25a4f374c70a Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 5, 2020 9 minutes ago, Gafski said: @Dakotagrafx Well im new to this so I wouldn't know the difference between the US and UK model, It just has a label on the top of the cutter saying 'UsCutter MH-721 (2)' and if you see the picture I attached the serial ripped off along with the carbon fibre vinyl that was put over it so uscutter cant help without it.... @darcshadow Its connected by USB, However there is a COM input but wasn't given that lead, Would this allow Sure cuts a lot 5 to find the hardware? @slice&dice I have downloaded this before does not seem to do anything :/ and this is all that comes up when I try and cut https://gyazo.com/95540047ad0a96451f0a25a4f374c70a that and uscutter will also only support the original purchaser anyways - just the US version has had 3 different mainboards - add the uk and international versions and they are all different Share this post Link to post Share on other sites
Gafski 1 Posted February 5, 2020 I mean it cuts on SignCut but wont on Sure cuts alot 5, How do I add the UK and international versions? @Dakotagrafx Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 5, 2020 PS Refine uses that same decal on all their mh series sold all over the world no matter what mainboard is in them - chinese cutter sold my many places - Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 5, 2020 2 minutes ago, Gafski said: I mean it cuts on SignCut but wont on Sure cuts alot 5, How do I add the UK and international versions? @Dakotagrafx not a clue - I think it should work as the drives are the old generic roland pnc-1000 on most of the chinese plotters Share this post Link to post Share on other sites
darcshadow 1,626 Posted February 5, 2020 Ok if you're using the USB port and one software works then you have the necessary drivers installed already. The MH does not show up as a printer or cutter in device manager, it will show up under the communications category. I don't have SCAL so I don't know it's details, but some where there should be a setting for how to communicate with the cutter. Have you tried adding the cutter per the manual, section 1.01.4? https://www.iloveknk.com/0um/SCAL5/SCAL5-User-Manual.pdf Share this post Link to post Share on other sites
Wildgoose 4,200 Posted February 5, 2020 SIgnCut has it's own drivers built into the program. I'm not tech enough to know how all that works but I do know that they have the pull down menus that you just select your cutter and away you go. That may not be the case with Sure Cuts. Share this post Link to post Share on other sites
darcshadow 1,626 Posted February 5, 2020 That seems odd but ok. If the driver is not actually installed on the PC then you'll need to download and install it. The link above is for the MK1 Driver. You probably need the MK2 Driver found here; http://www.uscuttersupport.com/downloads/Drivers/mh_mk2_driver.exe Once you have the driver installed go here and follow the setup instructions. https://support.uscutter.com/hc/en-us/articles/360037539072-MH-Setup-and-Instructional-Video Share this post Link to post Share on other sites
Gafski 1 Posted February 5, 2020 Ok I may have found the issue and I tested it and got it working but its something to do with disabling Driver signature in the Admin command prompt you have to type 'bcdedit _set loadoptions DISABLE_INTEGRITY_CHECKS' Just incase anybody else has the issue Thank you all for the replies though! been helpful! 1 Share this post Link to post Share on other sites
slice&dice 2,450 Posted February 5, 2020 'bcdedit _set loadoptions DISABLE_INTEGRITY_CHECKS' SMH. Share this post Link to post Share on other sites
