bjack

MH cutter wont cut

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I have the MH cutter and it started cutting in one spot. It will not cut a whole word, it just cuts letter over letter in one spot. Everything looks visibly ok. When I turn it on the carriage moves the length of bed. Can anyone help?

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What software are you using, and have you tried a different program?

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Are the grit rollers moving the vinyl? Are the white rollers from the carriage head down in the track?

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Yes the rollers are on the track. I am using Sure Cuts Alot Pro 3 on a windows 7 computer.

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Give more info.  Is this a new cutter?  If not how long have you had it?  Or did you buy it used?  what does UScutter tech support say about it?  They are open.   Give them a call. 

Check the ribbon cable from the carriage head, and make sure it is seated.  Both ends.  It seems there is a lot of ribbon cable problems recently.

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