Sign in to follow this  
JAZZTONER

CUTTING PROBLEMS, 34" SC SERIES

Recommended Posts

I need help, did the grounding procedure, anti static wipes, send cuts with and without knife, new serial cable, no carpets. Sometimes not recognize serial cable.

 

Waiting for the keyspan adapter.

 

How do I know is the motherboard is broken, driver failure?:huh:??

 

 

 

 

 

 

Share this post


Link to post
Share on other sites

Great idea for the Keyspan Adapter,  You did purchase the Tripp Lite brand, I hope.  It is the only one that will work...   That and a Belkin cable work with vinyl cutters.

 

Like this..

 

http://www.ebay.com/itm/Keyspan-High-Speed-USB-Serial-Adapter-Type-A-Male-DB-9-Male-USA19HS-Tripplite-/111647589631?pt=LH_DefaultDomain_0&hash=item19feb704ff

 

 

More info might help...  What software are you using on what type of computer operating system?

 

Did you follow the set up directions here?

 

http://www.uscuttersupport.com/scseries-vinylcutter-setup.html

Share this post


Link to post
Share on other sites

Hi, thanks for reply...   yeah, that adapter specifically... I'm using SCAL 3 PRO that one came in the ebay order. 

 

I'm on Macbook pro, Yosemite OSX 10.10.4

Share this post


Link to post
Share on other sites

Is this a new machine? Have you gotten any communication to the cutter at all? What mac are you running? If you are trying anti-static it sounds like you are cutting but erratically. Static will only effect you if you are actually moving the vinyl in the cutter (Cutting) which creates the static while rubbing against the machine. 

Share this post


Link to post
Share on other sites

It's a Macbook pro (mid 2011). Running YOSEMITE NEWEST version 10.10.4. SCALP 3. SC SERIES 34". KEyspan adapter doesn't work, is not recognized... so frustrating. Hours and hours wasted, money, vynil and adapters...

 

 

 

 

HELP!!!!!!!

Share this post


Link to post
Share on other sites

Have you contacted tech support and have them remote your computer to set you up correctly....?   That is what they are for...

Share this post


Link to post
Share on other sites

Instructions to set up Tripplitte Keyspan adapter to a Mac,  And for the most part it is adviseable to reboot you computer after installing drivers, so that it is recoginized.  

 

https://support.simulationcurriculum.com/entries/21653963-Macbook-Pro-Tripp-Lite-KeySpan-Model-USA-19HS-interfacing-with-LX200GPS-

 

http://facility.unavco.org/kb/questions/505/How+to+configure+a+Mac+for+a+Keyspan+USB-to-serial+cable

Share this post


Link to post
Share on other sites

I would definitely call into Support and get a tech to remote in. On a Mac it's most likely two things. A driver that's out of date or a setting that hasn't been configured properly. Usually it's the BAUD rate that gives you the most trouble. I usually save the Keyspan as a last resort and more often recommend it when a USB port takes a crap. 

 

But call in, switch back to your regular USB cable, and I'm sure someone here can get you back up and running. If they get everything up to date and configured and it's still having issues it very well could be a motherboard issue. But leave that to the tech to determine.

 

Good luck!

Share this post


Link to post
Share on other sites

try the usb straight to machine.go to cutter settings select cut with us cutter.

 

model : SC

Conncetion: USB

Port: Auto Or USB (Usb will appear when you hook it up)

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this