JJennings 4 Posted November 5, 2014 I just downloaded the Sign Blazer Element for my friend on her computer, and she has connected it to her cutter,, but it gave her a message,,,,,, Can Not Open Output Device..... Initializing Cutter..... What do we need to do to correct this problem..... the Sign Blazer software is working Great,, but not getting to the cutter... I am sure it is just a simple click to fix,,, but I cant seem to get it to work... Please Help... Share this post Link to post Share on other sites
joker 618 Posted November 5, 2014 What model machine Make sure that in the setup menu in Signblazer the right com port is selected.. Sometimes on my laptop i have to change it back to the usb 1 Share this post Link to post Share on other sites
mb20music 760 Posted November 5, 2014 In the Output Device" drop down menu, have her try each option shown. Share this post Link to post Share on other sites
JJennings 4 Posted November 5, 2014 Joker.... It is the Desay XP 380P cutter machine....Please explain what you mean by change back to usb??? Thanks Share this post Link to post Share on other sites
slice&dice 2,460 Posted November 5, 2014 Can you provide a screen capture of her Cutter Setup screen? It should be showing USB in the Output device drop-down menu. Share this post Link to post Share on other sites
