backercl 0 Posted July 31, 2013 When I turn on my Creation Pcut 630 the display just has black boxes across the screen... What is wrong with it? Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted July 31, 2013 check ans see if eithr of the kill switches on the sides of the cutter are stuck in - sometimes that does it quote Posted by Levi Hartzog on 19 January 2009 11:27 PM Normally on a Creation machine the screen going blank or displaying black boxes means that one of the kill switches is being depressed. The kill switches are located on each inner wall, if either of these are pressed down the machine will cease all activity until the button isn't being pressed anymore. These kill switches are there to protect the motor that moves the carriage. In order to fix the problem turn the machine off, move the carriage off of the kill switch gently, then turn the machine back on. If the screen is still blank then tap each kill switch to see if they are stuck down. If this does not fix your problem you should get a hold of our tech support team. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted July 31, 2013 doing a search on here about that also found 1 person that it only did it if they turned the cutter on before there computer Share this post Link to post Share on other sites
backercl 0 Posted July 31, 2013 the kill switches are not pressed in and its not even hooked up to the pc yet just power no usb Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted July 31, 2013 call support - could be a bad board. some times the switches stick in and you need to tap them a couple of times also Normally on a Creation machine the screen going blank or displaying black boxes means that one of the kill switches is being depressed. The kill switches are located on each inner wall, if either of these are pressed down the machine will cease all activity until the button isn't being pressed anymore. These kill switches are there to protect the motor that moves the carriage. In order to fix the problem turn the machine off, move the carriage off of the kill switch gently, then turn the machine back on. If the screen is still blank then tap each kill switch to see if they are stuck down. If this does not fix your problem you should get a hold of our tech support team. Share this post Link to post Share on other sites
backercl 0 Posted July 31, 2013 Do you have a number by chance thanks Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted July 31, 2013 it is on the top of thier web siteFor Support: 1-425-902-1302 M-F 6:15am - 4:45pm PST http://www.lmgtfy.com/?q=uscutter+support+phone+number Share this post Link to post Share on other sites
backercl 0 Posted July 31, 2013 THanks Ill try that Share this post Link to post Share on other sites
djque 246 Posted July 31, 2013 is the carrier touching the reset button also Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted July 31, 2013 is the carrier touching the reset button also see post 2 Share this post Link to post Share on other sites
