jean65 1 Posted February 27, 2013 Have laserpoint cutter and i'm unable to get it to cut. It comes online i can do test cut works fine just wont cut from the computer. tried changing usb cables even tried using the serial port nothing. using signblazer software i was told to reinstall the software and try again no luck with that. turned it of and waiting turned it back on cutter goes online just doesnt seem to be communicating with computer. Please help. Share this post Link to post Share on other sites
Rodger 527 Posted February 27, 2013 There is a manual called " newbie manual " ( to the best of my memory ) . It was made by member Paco . Search for that . It explains com port settings etc , which need to be set . Even with a serial cable you need to set the com port settings in the software along with a few others . Share this post Link to post Share on other sites
mabscotthandyman 1,410 Posted February 27, 2013 Like Rodger said it most likely a communication problem . In signblazer go to Cutter setup select your cutter and set your com port . PS. Hello and welcome Dan Share this post Link to post Share on other sites
Dakotagrafx 7,298 Posted February 27, 2013 Just for grins - turn off the cutter and close signblazer - with the usb caple hooked up turn on the cutter then start signblazerWhat Operating system are you using? Share this post Link to post Share on other sites
mabscotthandyman 1,410 Posted February 28, 2013 <blockquote class='ipsBlockquote'data-author="dakotagrafx" data-cid="301206" data-time="1362003206"><p> Just for grins - turn off the cutter and close signblazer - with the usb caple hooked up turn on the cutter then start signblazer<br /> <br /> <br /> What Operating system are you using?</p></blockquote> You thinking found new hardware ? Share this post Link to post Share on other sites
Dakotagrafx 7,298 Posted February 28, 2013 Dan, I am trying to remember 5 years ago when I had the pcut - as I remember it could be a little touchy on that sequence, but it has been a long time and cutters since then haven't had the same problem. maybe because I got away from signblazer also Share this post Link to post Share on other sites
Dakotagrafx 7,298 Posted February 28, 2013 if I remember right signblazer like the hardware to be present and on before initiating. guess I should have also asked if the loaded the ftdi drivers if the new laserpoint uses it like the old one did Share this post Link to post Share on other sites
Dakotagrafx 7,298 Posted February 28, 2013 http://support.uscutter.com/index.php?/Knowledgebase/Article/View/202/61/01-mac--windows-driver-uscutter-mh-mk1-sc-pcut-laserpoint-and-copam Share this post Link to post Share on other sites
jean65 1 Posted February 28, 2013 YEAH Thanks to all who gave me advise I'm up and running. Can't wait to start using it. 1 Share this post Link to post Share on other sites
