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I've searched and searched for many months. I've been through troubleshooting with Graphtec, bought the way too expensive "static fixer" and I still have the problem, RANDOMLY!! PLEASE HELP! I'm getting one of three things. GREAT CUT, NO PROBLEMS Straight lines through the middle of my art (my files are clean, it's not that) usually going from an edge to the start of a part of the art. Diagonal lines all over the place, again connecting one part to another (first two pictures showing art at an angle) SOFTWARE: Using Illustrator 2020 - 24.3 (don't dare upgrade for fear of it not working again) Cutting Master 4.3.70 Cut files are simple vectors always and I'm using Siser Easyweed or Siser Glitter. I've also tried bringing a file into Graphtec Studio and it's hit or miss as well. Adjusted knife, have reset to factory settings, restarted both machines, swapped out cords and usb ports. Keep the Graphtec off until I'm ready to use it. Sometimes it cuts just fine, other times it doesn't, many times in the same morning or afternoon. Don't have the money to upgrade right now.