bouteeques

I am using a MAC desktop and have noticed when I am cutting a huge list of names, it does the same thing you are experiencing. In addition to that, very recently, when cutting a project, the machine will cut, but when it finishes the project, it just stops, blade down, and does not return to home/original position as I have it set to do in the settings. I have tried switching to another setting (advance an inch after cutting) to see if the cutter will recognize the setting , but it still just stops in place when it's done with a project. I have to shut the machine off and turn it back on in order for the blade to lift and return to home position. Any idea why it's doing this? Any help would be appreciated. Thanks

Tried changing it to "advance an inch" after the project is done...still NOTHING!

I've had the laserII for about 6 months now, with no real issues. Recently, when cutting a project, the machine will cut, but when it finishes the project, it just stops, blade down, and does not return to home/original position as I have it set to do in the settings. I have to shut the machine off and turn it back on in order for the blade to lift and return to home position. Any idea why it's doing this? Any help would be appreciated. Thanks

Thanks for your help jaybird! I'm hoping a loose plug is not the issue, since Ive only had the cutter for a couple of months now. Back to calling Tech Support...

usb, using a MAC. tried the static guard, sprayed the cutter, the roll of vinyl and anything else I could think of, ran a small job (just a name) and it seemed to be working. now back to square one, the rollers on the cutter don't seem to be moving at all. this is RIDICULOUS!

Maybe the black worked because it was a brand new roll, and I had just loaded it in, and maybe it didn't have the chance to build up any static? I don't know, so NOT a "technical" person. At any rate, today, NOTHING is working, not even the black. Lifted the cutter on to a flat piece of wood I had in the garage, and again, nothing's cutting properly. On my way to the store to get some static guard. Have a HUGE order to finish, thus i'm sure you all understand my frustration.

Recently got my Laser II Vinyl cutter, and after one use of it, it is now just cutting straight across the vinyl, as opposed to actually cutting out the design. I've called us cutter, was told that it was a static issue. Was using the Siser Easyweed Tshirt vinyl in white (15" X 1yd) when the problem started. Tried a roll of the Black, and it cut fine, so I loaded the white back in, and the problem persisted. Went and picked up a new roll of white, and again, the problem persisted. I tried everything under the sun, including what us cutter Tech Support suggested and what i've read from these forums, including grounding from base of cutter to stand with speaker wire), wiping machine down with dryer sheets, wiping vinyl with dryer sheets, blah, blah, blah. But the problem still persists. Still NO solution. Should the machine NOT be sitting on carpet? Should I be plugging into a standard wall socket, as opposed to a power strip? Truly at the point of frustration with this. Losing BIG money when we can't get the cutter to run properly. HELP!!!