Kaeon

Anyone have anything else to add??

Managed to call in and speak to Levih by calling the sales department and getting transferred. He submitted a ticket for me & informed me he would be speaking to his boss about this issue and would be calling me back later today or monday.

I received my Laser Point 24" Unit today, I got everything together and turned it on, I heard a weird grinding sound. I called tech support and spoke with Levih about this issue he informed me that the Chinese manufacture likes to use a lot of glue to secure things down and it could of been the fan breaking free from some glue splatter. I turned the machine on and off a few times and did not notice the sound anymore however my laser beam stopped working. I called back again & spoke with Levih he told me to take a few things apart on the machine I was uncomfortable doing this however he insured me my warrenty would still be in place. With no luck I was told to take the bottom portion of the plotter off to see if there was a lose connection. I flipped the machine over and heard the sound of loose parts inside. I was only able to get 2 screws off because the rest seem to be seized. I called, and left a message as they are closed I requested a RMA with a shipping label sent to me as I want a new machine. We will see how this goes I guess Monday. So far not so good, I am very unhappy with this purchase. I hope the good reviews I hear about this company are true & that they stick behind the product.

around the same price range? Have a Versa at work.

I just got myself the Laserpoint, and want to start making some full color decals. I don't think I will be doing garments however I may from time to time. I have seen a few posts here about the Epson Stylus X595, and Have seen some photos of the end result for decals. My question is I know this system uses a Dye Ink. Being I'm not really focusing on doing garments would this suffice? Is there any other options out there in around the same price range?