Decals4djs

The tripplite is com4 in device manager. I'm not talking about finding the cutter in device manager, which is why i specifically said it doesn't find the cutter INSIDE vinylmaster. Same cables that came with the cutter. Cutter is turned on. I've been vinyl cutting for 10 years, and bought this for my wife. Nothing i do makes this cutter work the way its supposed to. You say its static, but why would static only effect a contour cut, and not a normal non contour cut? Just makes no sense.

Ill also add, i changed the plug the machine is plugged into for power, after verifying the ground on the plug was good, added a wire to ground the cutter to the stand, and sprayed the cutter with static guard....it's still doing the same thing. Every file cuts perfect, except for contour cuts. So i have no idea what the issue is. I'm ready to give up on this cutter.

Yup. Did all that. It still cannot locate anything on any ports. Tried auto detect too. Nothing. The computer recognized the tripp lite, but vinylmaster can't find anything when its connected.

Yup. Did all that. It still cannot locate anything on any ports. Tried auto detect too. Nothing. The computer recognized the tripp lite, but vinylmaster can't find anything when its connected.

Got the tripplight today. Installed the drivers...connected it, can't find the printer, on any port.

Also, the cutter is bolted to the stand, so that should surfice for grounding?

Using all the stock cables...it does it when using any length vinyl, or paper....and only does it when contour cutting. Id think if it were a static issue, it would do it other times than just contour cutting no? Ill order the serial adapter, but not sure that is the issue either, as this is a brand new laptop using usb 3.0.

I'm having a weird issue when contour cutting. With a cutting blade in, the machine goes crazy....cuts are inches off, sometimes the machine stops and acts like its stuck, or jumps all the way to the right, and grinding like it's trying to go further....with the pen tool in, the outline is flawless. When using the cutting blade for normal cutting of letters and such, its perfect. Any idea?