Hi All! I am new to the sublimation world and I have run into an issue that no one can seem to figure out. My set up is as follows:
Epson 7210, Cobra sublimation ink (their new CS4 formula), 3d vacuum heat press, sublimation FILM.
The issue I am having is that the printer prints wonderfully on every media EXCEPT my sublimation film. When printed on the film I loose all detail in the print as the ink seems to spread and causes the images to be blurry. I have attached an image for reference. I know I am printing on the correct side of the film, and have tried to print using a glossy photo paper setting as well as a plain paper setting, and I keep getting the same result. The film manufacturer included settings for using sawgrass inks but nothing else & cobra hasn't been able to say if their inks will work or not on film. Has anyone run into this before, and if so, was it a film issue, a printer settings issue or an ink issue? HELP!