There are adjust knobs on the bottom of the pinch rollers, got it to work, finally. I have a Graphtec too and it work a little differently, but i'll get use to it.
Just started to setup my new Titan Desktop Cutter and I can't get the rollers to move. Demos show that they are hard to move but, they do move, mine don't, am I missing something?
Please help, can't use till I solve this.