The addition of a CAPTCHA (confirmed as human) verification system would likely eliminate that.

Happy Christmas.

Or, as they say in Korea -- 창녕출장안마❎라인※AG775❎창녕조건만남⛑️창녕돌싱녀소개⛑️창녕소개팅⛑️창녕여행클럽❎라인※AG775❎창녕초대녀⛑️창녕채팅

When we got to the checkout page for our purchase of over $500, we were told that the code was invalid. I called customer "no" service and was told that "no, those codes expired on the 14th", and she totally denied that the extension had been on the website. We are so happy this happened because now we know US Cutter has no integrity and this has probably protected us from much more frustration in the future. It also assures us that we will not enter into a non-biblical relationship of doing business with someone who outright lies. 

It also lets us know that a $100 discount is more important for them to keep than for them to get a new customer.

Thanks US Cutter for showing us your true colors before we ever wasted money with your company.

Gotta Have A Sign, LLC

How do I find out where the power supply is located and how to check it, is there schematics for the plotter somewhere?

1. No way to contact anyone via email - I can't find an email address anywhere on the site.

2. Received partial shipment of products and there was one wrong item, and I had no choice but to call - and then the phone rang and rang, before choosing to "talk to a rep" and then the waiting music was too long after 10 minutes, so I left my number for a callback, which never happened - TWICE

3. I am on East coast so, there is a 3 hour delay on my end, but I tried to call one time around 3pm and get a message that "we are closed for lunch"  Seriously?

I would like a way to speak to someone at USCutter - received a product that I did not order, and there is also no sign of it on my invoice.  Would think y'all would need it back, unless it is a promo item and I just didn't know about it.  Additionally, my invoice shows that one product was delivered and signed for, but no one has a recollection of receiving it.  It was a MONDO cutter, so I assume it would be a long package...nothing in receiving fits this description.

You may contact me at brian.jackson@sumterschools.net

Who do I need to contact about this. I work too dang hard for my money for my stuff to be shipped like this...

Fast forward to today as I just received my new Titan3. We purchased this cutter because we needed contour cutting when using Siser EasySubli and other printable vinyl. The ARMS feature was a huge factor as well as having a quiet servo motor. While it's too premature to issue my reviews of the cutter itself, my experience buying this cutter confirmed to me that I am with the right company. I financed this cutter purposefully because the bank would not lend me $1200 (too small of an amount) and I wanted to establish an additional line of credit as a sole-proprietorship. I will have this cutter paid for within 2 months.

With that said, when I received correspondence from Karl Bowman, President of US Cutter about the status of my financed order, I was skeptical that the contact information provided was actually his information. When I realized that the day of my ship, that I had ordered VM Cut instead of SCAL, I tried calling Customer Service but was placed on hold for a prolonged period of time. As is customary of shipped software, you often cannot return it once it has shipped so it was imperative that I catch my shipment in time. I opted to call the contact info on my emails and was astonished that I actually got Mr. Bowman's direct number. When I explained my predicament, he was quick to fix it despite my order already shipping. It is a rarity to get the direct contact of the President as often advertised these days so this experience stood out as extraordinary to me.

When my cutter arrived, the UPS man left it in a secure location but the exterior box had extensive water damage. The interior packaging was bone dry and the cutter operates as expected. This concerned me in regards to my warranty so I contacted Mr. Bowman (There was no time to return the cutter as I have orders waiting on this cutter).  I now have an email stating that my damaged box will NOT void my warranty from the president of US Cutter as my CYA.

I am writing this because there are so many who come on this forum and trash talk US Cutter vinyl cutters or the bad customer service experience they had. I should add that I have a Graphtec CE5000-CRP-40 that I am selling because the contour cut feature was simply too difficult to get the cutter to cooperate but I have always had a great experience with US Cutter vinyl cutters. SO spend your money as you wish but as for me & my family, I will stick with US Cutter as a loyal customer. I have only ever had to call them 3 times in the past and each time was an additional confirmation as to why I faithfully choose US Cutter each & every time for my equipment needs. I get a quality cutter at a price that beats the competition when I can buy 2 of these Titans for the cost of 1 Graphtec or Roland. I'm not knocking Graphtec but I get faster ROI and lower TCO with US Cutter every time!!!

cada ves que envio a cortar tengo que darle a reset al plotter para que corte bien de no hacerlo lo k hace es que me corta una ralla como en escalones.

eso empezo hacerlo despues de haber cambiado el windows y el flexi ...solo trabajaba perfecto en windows xp y el flexi 7.6 después ni en el windows 7 ni en el windows 10 e podido solucionar eso

Also, for those who want to decorate things with symbols of the fall holiday, grab some WingDings -- 

And for those of us struggling to come up with a unique meal idea (instead of Turkey) --

You're welcome!

Regardless of any far and few between "free" updates...subscription plan software sucks!

Sincerely, Please don't ask me to pay forever

https://www.uscutter.com/Holiday-Clipart-Package-Vector-Art-Images

And search online for various dingbats (graphics) fonts that feature Halloween-themed items.

BOO!

Cant I Have Dance