drodrig

Hi, please help me, I have purchased a refine plotter MH-721 from you guys at US Cutter on ebay that came with the signcut software, I have tried using every cable, the lpt, and the usb and com 3 (signcut does not give me an option to select com 1 and I do have a com1, so we tried com 3) , we tried EVERYTHING from the manual, to the user guide and helps guides online and from the cds, every way shape and form that was mentioned to get the program to recognize my plotter and nothing is working. the plotter will run test runs on its own but does not communicate with my computer at all. Do you think something with the ports within the plotter may be not working properly? Please help me, I need to get this thing working. thank you, diana rodrigues drodrig@comcast.net

Hi, please help me, I have purchased a refine plotter MH-721 from you guys at US Cutter on ebay that came with the signcut software, I have tried using every cable, the lpt, and the usb and com 3 (signcut does not give me an option to select com 1 and I do have a com1, so we tried com 3) , we tried EVERYTHING from the manual, to the user guide and helps guides online and from the cds, every way shape and form that was mentioned to get the program to recognize my plotter and nothing is working. the plotter will run test runs on its own but does not communicate with my computer at all. Do you think something with the ports within the plotter may be not working properly? Please help me, I need to get this thing working. thank you, diana rodrigues